TERMS AND CONDITIONS OF WEBSITE USE
Last updated: 15 May 2026
1. Introduction
Welcome to the website of Lizelda Goslin ("the Practitioner", "we", "us", or "our"), a clinical psychologist registered with the Health Professions Council of South Africa (HPCSA), practising from Klerksdorp, North West Province, South Africa.
By accessing or using this website (the "Website"), you ("the User", "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use the Website.
2. About the Practice
Lizelda Goslin is a registered clinical psychologist offering psychological services, including individual therapy, with a solution-focused therapeutic approach. The Practitioner is bound by the Ethical Rules of Conduct for Practitioners Registered under the Health Professions Act, 1974 (Act No. 56 of 1974).
Lizelda Goslin Clinical Psychologist
HPCSA Registration Number: PS 0041424
Practice Number: PR.8628637
Physical Address: 09 Readman St, Wilkoppies, Klerksdorp, 2571.
Email: info@lgoslin.co.za
Telephone: 018 468 5720
3. Nature of Information Provided
The content on this Website is provided for general informational purposes only. It is intended to give visitors an overview of the Practitioner's services, approach, and areas of practice.
The information on this Website:
does not constitute psychological advice, diagnosis, or treatment;
is not a substitute for a consultation with a registered mental health professional;
should not be relied upon to make decisions about your mental health or wellbeing without consulting an appropriately qualified practitioner;
does not establish a therapist-client or professional relationship between the Practitioner and any visitor to the Website.
A therapeutic relationship is only established once a formal consultation has taken place and the Practitioner has accepted you as a client.
4. No Emergency Services
This Website does not provide emergency or crisis services.
If you are experiencing a mental health crisis, having thoughts of harming yourself or others, or are in any form of emergency, please contact one of the following immediately:
Emergency Services: 10111 (Police)/ 10177 (Ambulance)
South African Depression and Anxiety Group (SADAG) 24-hour Helpline: 0800 567 567
Suicide Crisis Helpline: 0800 567 567
Lifeline South Africa: 0861 322 322
Your nearest hospital emergency department
Do not use this Website's contact forms or email to communicate urgent or crisis-related matters, as messages may not be seen immediately.
5. Booking Enquiries and Communication
Any contact form, email enquiry, or other communication submitted through the Website is an enquiry only and does not constitute a confirmed appointment. Appointments are only confirmed once formally scheduled and acknowledged by the Practitioner or her administrative representative.
You acknowledge that:
Email and web-based communication are not fully secure, and confidentiality cannot be guaranteed for information transmitted via these channels;
You should not include sensitive clinical information in initial enquiries;
Response times to enquiries may vary, and urgent matters should be directed to emergency services as set out in clause 4.
6. Protection of Personal Information (POPIA)
The Practitioner is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA").
Any personal information you submit through this Website (including your name, contact details, and the content of any enquiry) will be processed in accordance with the Practitioner's Privacy Policy, which forms part of these Terms.
You consent to the collection, processing, and storage of your personal information for the purposes of responding to your enquiry and, where applicable, providing psychological services.
7. Confidentiality
While the Practitioner upholds strict confidentiality in the therapeutic relationship in accordance with the HPCSA Ethical Rules, please note that information shared via this Website (e.g. through contact forms or email) before a formal therapeutic relationship is established is not protected by the same confidentiality protections as in-session communications.
Confidentiality in therapy is subject to legal and ethical exceptions, including but not limited to:
risk of harm to self or others;
suspected abuse of a child or vulnerable person;
a lawful court order or subpoena.
These will be fully discussed at the first consultation.
8. Fees and Medical Aid
Information about fees, medical aid claims, and payment arrangements is provided during the initial enquiry or first consultation. The Practitioner reserves the right to amend fees in accordance with annual HPCSA and Board of Healthcare Funders (BHF) guidelines. The User is responsible for confirming their medical aid coverage and benefit availability directly with their scheme.
9. Intellectual Property
All content on this Website — including text, graphics, logos, images, photographs, and the website design — is the property of Lizelda Goslin or used under licence, and is protected by South African and international copyright laws.
You may not reproduce, distribute, modify, or publish any content from this Website without the prior written permission of the Practitioner, except for personal, non-commercial viewing.
10. Third-Party Links
The Website may contain links to third-party websites (for example, professional bodies or referral resources). These links are provided for convenience only. The Practitioner does not endorse, control, or accept responsibility for the content, privacy practices, or accuracy of any third-party websites.
11. Limitation of Liability
To the maximum extent permitted by South African law, including the Consumer Protection Act, 2008, and the Electronic Communications and Transactions Act, 2002:
The Practitioner makes no warranties, express or implied, regarding the accuracy, completeness, or suitability of the information on the Website;
The Practitioner shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, the Website, or from reliance on any information contained on it;
This limitation does not exclude liability that cannot lawfully be excluded under South African law.
12. Availability of the Website
The Practitioner makes reasonable efforts to keep the Website available and up to date but does not guarantee uninterrupted access. The Website may be modified, suspended, or discontinued at any time without notice.
13. User Conduct
You agree not to:
use the Website for any unlawful purpose;
attempt to gain unauthorised access to the Website or its systems;
transmit any malicious code, virus, or harmful content;
impersonate any other person or misrepresent your identity.
14. Complaints
The Practitioner welcomes feedback and seeks to address any concerns directly and respectfully. Complaints may be sent to info@lizeldagoslin.co.za.
Users retain the right to lodge complaints with the Health Professions Council of South Africa (HPCSA) at www.hpcsa.co.za, or with the Information Regulator (in relation to POPIA matters) at www.inforegulator.org.za.
15. Amendments
The Practitioner reserves the right to amend these Terms at any time. Amended Terms will be posted on this Website with an updated "Last updated" date. Continued use of the Website after amendments constitutes acceptance of the revised Terms.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the South African courts.
17. Contact
For any questions about these Terms, please contact:
Lizelda Goslin
Practice address: 09 Readman St, Wilkoppies, Klerksdorp, 2571.
Email: info@lgoslin.co.za
Telephone: 018 468 5720